Healthy Directions

How do I place an order?

Place an order by adding items to your shopping cart. The steps to do this are as follows:

1. Add any item to your shopping cart by clicking on the appropriate "Add to Cart" button located next to the product. If you change your mind as you shop, you can remove the items as needed.  Adding an item will put you in the "shopping cart."
2. Hit "Continue shopping" to add more items.
3. When you have finished shopping and have placed all the items you want in your shopping cart, click on "Proceed to Checkout."
4. If you have a Promotion Code you can enter it in the Promotion Code location and click “Apply."
5. Select an option for Checkout; you can checkout as a Guest or register to make checkout faster the next time.
6. Complete the checkout information, including the billing, shipping and credit card information.
7. After all of your information has been entered, simply click “Place Order.”
8. You will receive a confirmation email within a few minutes. 

How do I change the quantity of an item already in my cart?
Click on the “My Cart” link in the top right of any page.  Next change the quantity on the product you wish to update, then click the “Update QTY” button.

When will I receive confirmation that my order is being processed?
On the final order confirmation page you will click on the "Place Order" button which takes you to a page that serves as your receipt and can be printed out for your records. In addition, you will also receive an email confirming your order.

Will I receive confirmation that my order has shipped?
Yes, you will receive an email when the order has shipped from the warehouse. If you ordered multiple products that ship from different locations, you will receive multiple ship confirmations.

Can I place an order and have the shipment sent to an address other than mine?
Absolutely! On the billing and shipping page you will be prompted to indicate whether your shipping address is the same or different than your billing address. If you indicate "different," you will be prompted to enter a new shipping address.

What are your shipping rates? How long will delivery of my shipment take?

Nutritional Supplements and Healthy Living Solutions:

Standard Delivery Allow up to 8 business days. (If ordering by mail, please allow up to 2 weeks for delivery.)*	New! Flat-Rate Shipping--Just $5.99 on your entire order per shipping address
Expedited Delivery (Please allow 3 business days for delivery.)	Flat Rate of $15.99

Currently, we do not accept online orders from outside of the United States. However, we do accept orders that ship to APO & FPO addresses

Please note: Healthy living solution products (example: BP Monitor, food items) may require an additional heavyweight surcharge for each item ordered. Please see the individual product pages of these products for the specific charge. These items are only available for shipping inside the continental United States.

How are your products guaranteed?
Every nutritional supplement purchase from Healthy Directions is protected by our 100% satisfaction guarantee. If for any reason the product does not meet your expectations, simply return it within 90 days for a full refund of the product price. It’s that simple.
On occasion, certain non-supplement products may be guaranteed differently, with additional benefits or restrictions. In these cases, the applicable guarantee will be highlighted before you make a purchase.

QUALITY GUARANTEE

The Healthy Directions Difference

Healthy Directions is the #1 provider of doctor-formulated nutritional supplements. For over 20 years, we have demonstrated our unwavering commitment to safety, superior product quality, and life-changing expert guidance. Doctors trust Healthy Directions because we develop advanced formulas to their exact specifications, using the highest quality ingredients, safely produced every step of the way. Our promise to you…

• *Advanced Doctor-Developed Formulas using therapeutic doses based on the latest scientific research.
  
  
• *Stringent Quality Standards and Triple Testing Philosophy™ that exceed industry Good Manufacturing Practice (GMP) to deliver safe, superior products every time backed by our 100% satisfaction guarantee. All products are proudly made in the USA or Canada from the finest ingredients available worldwide.
  
  
• *Life-Changing Natural Health Guidance from the premier thought leaders in Integrative and Alternative Medicine to help you achieve your wellness goals.
  
  
• *20-Year Track Record of Excellence and Experienced Leadership delivering unparalleled safety, incomparable quality, and exceptional customer service.

Healthy Directions Triple Testing Philosophy™

Healthy Directions adheres to exceptionally high standards that go well beyond industry norms to fulfill our quality promise to you. Our Triple Testing Philosophy™ ensures that every nutritional supplement from Healthy Directions is manufactured under stringent quality controls that even exceed the requirements of the FDA for dietary supplements. Specifically, every supplement receives our three-step approach to testing:

STEP 1: Rigorous Screening of Raw Materials in compliance with current Good Manufacturing Practice (GMP) to assure the identity, quality, purity, and potency of every Healthy Directions product.

STEP 2: 100% Finished Goods Batch Testing to ensure that every product meets label claim and purity specifications. Extensive testing is combined with state-of-the-art manufacturing and strict inspections at critical points throughout the production process.

STEP 3: Independent Laboratory Testing to confirm that Healthy Directions’ products meet purity and potency specifications for optimal efficacy. With our Triple Testing Philosophy™, we have maintained our spotless safety record for over 20 years and are committed to providing you with effective, superior quality nutritional supplements that deliver what you need with every dose.

How do I return a product?
If you need to return a product for any reason, please send it to:
Healthy Directions
Customer Service Center
95 Old Shoals Road
Arden, NC 28704